Acceptable Use Policy

Overview

This policy sets out how HappyBag may and may not be used. It applies alongside our Terms & Conditions.

You must not

• Use the platform for unlawful activity or to sell restricted goods unlawfully
• Send unsolicited or misleading marketing messages
• Upload menu content, images or branding you do not have the rights to use
• Publish false allergen, ingredient or pricing information
• Attempt to access another restaurant's account or data
• Probe, scan, overload or interfere with the platform or its infrastructure
• Use automated tools to scrape customer data

Messaging standards

Customer messaging must be relevant, accurate and sent only where consent applies. Repeated complaints or provider policy breaches may result in messaging being suspended.

Enforcement

We may warn, restrict, suspend or close accounts that breach this policy. Serious or repeated breaches may result in immediate termination.

Report abuse: hello@happybag.co